Shopify

How to Connect Shopify with HelpSpace

Shopify can be integrated into HelpSpace easily. Customer information like orders will be displayed in the ticket context.

Navigate to apps and sales channels

Go to your Shopify Settings and click on "Apps and sales channels". Then click on "Develop apps" on top.

Create new app

Now you need to create a new App or select one you already have.

Create a new "Admin API access token"

Go to the "API credentials" tab and create a new "Admin API access token".

Check token access

The Token must have the following two access scopes:

read_customers and read_orders

Add token to HelpSpace

Now copy the generated token and add it to your HelpSpace Shopify integration.